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Software & AI studio for the Mittelstand

You name the goal.We see the whole system.

website · inquiry · live
cognatiolabs
Website · Enquiry
Websites for the Mittelstand

Website and enquiry work as one.

Start a project
Website → Intro call → CRM

“We need a website” often points to a larger task: better enquiries, less manual work, or useful access to company knowledge. We clarify the goal, workflow, and data, then build a system that holds up in daily use.

Move · select · compose

Design system · implementation

From design system to finished interface — consistent on every screen.

01Your starting point

Start with what should change.

You do not need to choose a technology. Describe the bottleneck or desired outcome; we turn it into a testable scope and propose only the building blocks required.

Win customers01

“We get attention, but too few of the right people contact us.”

The public site, enquiry form, booking logic, early qualification, CRM handoff, and reporting become one traceable journey.

Explore customer acquisition
Simplify operations02

“Our team works around the software.”

We map the workflow, roles, and exceptions, then build the backend, portal, internal tool, or clean integration the process needs.

Digitise operations
Activate knowledge03

“Our team cannot reliably find what the company already knows.”

A private knowledge assistant searches approved sources, cites evidence, and respects access rules. We consider specialised models only for measurable tasks.

Explore private AI
Operate securely04

“Nobody clearly owns whether our systems are secure and running.”

We assess infrastructure and risk, establish monitoring, backups, and updates, and define responsibility for incidents, changes, and handover.

Secure operations
02How the build works

Four steps, no black box.

Every phase ends with a reviewable deliverable, a decision, and a clear next step.

  1. 01

    Conversation

    We clarify the goal, current workflow, involved systems, privacy boundaries, and decision process. You then receive an honest recommendation for the first step.

    Checks & outcome

    We clarify goals, existing systems, privacy requirements, and budget range — in plain language. Afterwards you know what makes sense, even if you never work with us.

    • No documents needed — your goal and the status quo are enough
    • We tell you honestly whether and how we can help — including "not at all"
    • Remote or by phone, in German or English
    Honest assessment + recommendation for the next step
  2. 02

    Concept

    A tightly scoped sprint delivers design directions, a process and system architecture, or an AI feasibility assessment with explicit test criteria.

    Checks & outcome

    Depending on your project: three design concepts (redesign), a scope document with architecture (discovery), or an AI feasibility analysis. You get a tangible result, and both sides know exactly what will be built.

    • Your role: one kick-off, honest feedback, one decision
    • Results in the browser, not in a PDF — clickable and shareable with your team
    • The sprint fee is fully credited toward the project
    Design concepts, scope document, or readiness report + fixed-price proposal
  3. 03

    Build

    We build in approved increments, show working checkpoints, and document decisions. You communicate directly with design and development.

    Checks & outcome

    You talk directly to the people building your software — no account-management telephone game. Every phase has defined deliverables and is approved individually. Changes run visibly as change requests.

    • Regular short updates with the current state on the staging environment
    • Every phase is approved individually — nothing happens without you
    • Change requests are quoted visibly before they are built
    Working software per phase, staging environment, documentation
  4. 04

    Run & care

    We handle hosting, monitoring, backups, and updates with agreed responsibilities — or hand the system and operational knowledge over to your team.

    Checks & outcome

    EU hosting, monitoring, backups, updates, and fixed response times in three care plans. Or: a complete handover with source code, docs, and onboarding to your team or IT partner.

    • Monitoring, backups, security updates, and fixed response times
    • Hosting on Hetzner in Germany, in the EU — or on your infrastructure
    • Or a complete handover: source code, documentation, onboarding
    Care contract with SLA — or a handover package with no loose ends
04What is behind the request

“We need a website.” Was only the beginning.

The first request usually describes a visible symptom. Discovery separates the business goal, workflow problem, and technical constraints before anyone commits to a solution scope.

Client and consultant reviewing a website and its enquiry journey

Requested

A new website that looks modern and is easier to maintain.

Discovered together

Inquiries arrived unstructured, good prospects were not recognised early enough, and follow-up stayed manual.

Possible solution

A customer acquisition system: a convincing presence plus structured inquiry, qualification, booking logic, CRM handoff, and reporting.

WebsiteLead flowQualificationBackend / CRMAutomationReporting
05Direct access to the team

Studio quality without agency overhead.

You work directly with the people who analyse, design, and build. Every phase has a named deliverable, an accountable owner, and a defined handover point.

  • 01A clear scope, deliverable, and approval for every project phase
  • 02Direct collaboration with design and development instead of handoff chains
  • 03Source code, models, configuration, and documentation stay handover-ready
Client team and studio reviewing a website project directly
cognatio labs / studio / live project

active project

Website & enquiry path → live system

live

Working directly

01

Your client team

02

Website & content

03

Technology & operations

Approvals & next steps

  1. 01Target outcome confirmed
  2. 02Enquiry journey reviewed
  3. 03Launch prepared

Next meeting

Review · Thursday

live · 01

Open approval

Content · Client team

live · 02

Next release

Staging · Friday

live · 03

07What we build

Concrete starting points. Combined to fit.

cognatio-labs.netlify.app/en/services/website

Win customers

“Our website gets attention, but not enough of the right enquiries.”

From a convincing presence to a system that qualifies, routes, and tracks inquiries.

cognatio-labs.netlify.app/en/services/software

Simplify operations

“Our process only works because people compensate for the software.”

Custom backends, portals, and integrations for processes that do not fit an off-the-shelf tool.

cognatio-labs.netlify.app/en/services/ki

Activate company knowledge

“People spend too long searching for information we already have.”

Private AI on your knowledge and infrastructure — as a knowledge assistant with sources, or as a specialised model for recurring tasks.

cognatio-labs.netlify.app/en/services/betrieb

Operate securely

“When it matters, we need clear ownership.”

Hosting, maintenance, and AI Ops with clear ownership — in the EU, privately, or on your premises.

08Control & handover

Your system remains understandable, handover-ready, and operable.

We document architecture, access, and decisions so your team or another partner can take over at any time.

Control · handover · accountability

cognatio labs / project / handover

Current project state · fully traceable

Handover package

ready
  1. Source code & configuration
  2. Architecture & decisions
  3. Access & permissions
  4. Operations & response paths
Continue with us01
Handover to your team02
  1. Operations & data

    You decide where and how the system runs.

    Hosting, data flows, third-party services, and technical dependencies are documented clearly and approved with you.

  2. Handover-ready work

    Every phase ends in a state another team can take over.

    Deliverables, source code, configuration, and documentation are handed over in an organised form rather than hidden with individuals.

  3. Clear accountability

    Every decision has a clear owner.

    Roles and handover points for approval, delivery, operations, and escalation are named together.

Continue with us or hand over cleanly to your team: both are designed in from the start.

09Next step

Reply within 24 h

Not sure where to start?

Bring the goal, bottleneck, or open question. We will identify the sensible first step, the information still missing, and what you should not build yet.